Reference

How We Protect Your Privacy on kanjengtoto

When you open an account and deposit via DANA, OVO, GoPay or QRIS, we collect only the information we need to verify your identity and process your withdrawal.

Data you controlClear retention rulesAccess and delete requests
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kanjengtoto How We Protect Your Privacy on kanjengtoto
REACH OUR TEAM

How to Contact Us About Your Privacy

Email Support Send privacy questions or data requests to our compliance team at [email protected]. We respond within 48 hours on working days.
Live Chat Open your account dashboard and tap the Help icon. Our agents answer privacy queries live between 08:00 and 23:00 Indonesia time, seven days a week.
Account Settings Log in, go to Settings > Privacy & Data, and submit a formal data access or deletion request. We confirm receipt and process it within 14 days.
SECURITY AND RETENTION

How We Keep Your Data Safe and How Long We Keep It

Account Passwords

Your password is hashed using SHA-256 encryption; we never store or see it in plain text. You can update your password anytime from Settings > Security without contacting support.

Payment Data

DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We store payment tokens (not card numbers) for fast withdrawals; deletion is instant if you ask.

Data Retention

We keep account data for seven years after your last login to meet anti-fraud rules. Game logs stay for three years. You can request earlier deletion from Privacy Settings.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to count lobby visits. No third-party advertisers track you here. Clear cookies anytime from your browser settings.

Device and Location

We log your IP address and device type when you log in to spot unusual access. You can review all login history in Settings > Account Activity and block unrecognized sessions.

Changes to This Policy

If we update our privacy rules, we'll email you 14 days in advance. Continued play after the date means you accept the new policy. Check this page anytime for the current version.

Privacy Policy Questions Answered

Yes. Go to Settings > Privacy & Data > Download My Data. We'll email a ZIP file with your full profile, game history, payment records and account timeline within seven working days. The file is encrypted and available for 30 days.

Submit a deletion request from Settings > Account > Close Account. We'll anonymize your name and email, but keep game logs for seven years if needed for dispute resolution or local law. Your DANA, OVO, GoPay or QRIS payment tokens are erased immediately.

No. We share data only with payment processors, anti-fraud services and legal authorities when required by court order or local regulation. We never sell player lists, game habits or email addresses to marketers or other operators.

Contact live chat or email [email protected] with your account username and the phone number on file. Our team verifies your identity via SMS or DANA transaction history, then resets your password within 24 hours.

Session cookies are required to stay logged in and process DANA, OVO, GoPay or QRIS deposits. Analytics cookies are optional. Turn them off in your browser settings; gameplay and withdrawals will work fine without them.

Log in and go to Settings > Profile. You can edit your phone number, email and language instantly. If you need to change your registered name, email support with a photo of your ID for verification within two working days.

Only your username, balance chips and active bets show at live tables. Your real name, email, phone number, payment method and full game history are private and never shared with other players or broadcasters.

Related Pages

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